Order Process and Tracking
Creality3D® Factory Direct Official Online Store! 1 Year Warranty + Return within 30 days!
Order Process and Tracking
Order Process

1-3 business days to process your order. Please note that this does not include holidays and weekends.
You will receive your printer in 3-7 business days from the date that it is shipped.
You will receive your parts in 10-15 business days from the date that it is shipped.


Order Tracking
Every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers can check all express through  https://www.17track.net/en or https://www.trackingmore.com thank you.,
No update of track number within 10 business days, please contact us asap! and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.