Returns & Exchanges
Creality 3D Factory Direct Official Online Store! 1 Year Warranty + Return within 30 days!
Returns & Exchanges

Below policy only suitable for this Factory Direct Site only!

We’re bummed if you're not 100% satisfied with the items you received, we gladly accept returns within 30 days of receipt for printers,  the extruder kit within 3 months replace and 1-year warranty for all major parts which include mainboard, motor, screen display, and hotbed.
And for the returned printer, we do not undertake the shipping fee to the oversea warehouse, or if need sends back to China we also not undertake the tax may occur, please aware.

Note: LD-001 display screen NOT under any warranty.