Warranty & Returns & Replace
Creality3D® Factory Direct Official Online Store! 1 Year Warranty + Return within 30 days!
Warranty & Returns & Replace

Below policy only suitable for this Factory Direct Site!

We’re bummed if you're not 100% satisfied with the items you received, we gladly accept returns within 30 days of receipt for printers,  the extruder kit within 3 months replace and 1-year warranty for all major parts which include mainboard, motor, screen display, and hotbed.

Regarding the returned printer, we do not undertake the shipping costs if it's not the printer itself problem, and if the return to China is required, we also do not undertake the tax that may occur.

Note LD-001 display screen NOT under any warranty.